Frequently Asked Questions

How do I place an order?

Select the item you wish to purchase and input the quantity desired. Click "Add to Cart" then click "Checkout." Fill in your contact information, address, and payment method then click "Pay now." 

How do I know my order has been placed?

Once you place your order, an automated order acknowledgement will be sent to your email. 

What is the status of my order?

You will receive an order confirmation at time of order, and tracking information once your order has shipped. Once this stores closes and orders are processed, orders will ship.

How do I make a return?

Each item is custom made for you. Exchanges are only available for products that are received defective or damaged. Please take photos of the defective and/or damaged item with its packaging. Contact customer support within 7 business days of receiving your order. 

Is the online purchasing secure? Will you share my purchase history?

Your information is secure and will not be sold.

For all other questions and concerns, please contact us below.